Deerland Probiotics & Enzymes offers career opportunities in a variety of areas including Manufacturing, Research & Development, Product Development, Operations, Quality Assurance, Quality Control, Regulatory Affairs and Sales. The company offers a comprehensive benefits package to eligible employees.
To find the right career for you, view our open positions in North America below,
or click here to submit your resume for a position in Europe.
• Learn the operator roles and responsibilities and SOPs specific to the assigned area and equipment.
• Perform machine setup and adjustment to ensure product meets specifications.
• Perform machine changeover and cleaning as specified by the productions schedule in accordance with appropriate SOPs.
• Complete all required batch records and forms in an accurate and timely manner.
• Operate assigned equipment in a safe, productive and timely manner.
• Weigh, count, document and verify raw materials used in the assigned production area.
• Ensure products in assigned area are produced according to the batch record and specifications.
• Clean assigned equipment and rooms according to SOPs in a timely manner.
• Accurately maintain the correct data input for the VORNE system in your area in order to monitor the equipment overall efficiency.
• Adhere to company rules and safe work practices within the department.
• Keep work area clean and organized.
Education
• Minimum – High School Diploma
• Preferred – n/a
Experience
• Previous experience in a GMP manufacturing environment is desirable but not required.
Specific skills
• Communication Skills – Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information to other employees.
• Mathematical Skills – Must have the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Reasoning Ability – Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must have the ability to handle problems involving a few variables in standardized situations.
• Physical Demands – The physical demands described here are representative of those that must be met to successfully perform the major accountabilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and or move up to 75 pounds unassisted. Specific vision abilities required by this job include the ability to focus depending on the situation.
• Respirator use – Employee must be able to wear a respirator depending on the situation.
• Mechanical aptitude – Employee must be able to learn to operate, maintain and adjust assigned equipment.
• Dependability – Employee must arrive on time for assigned shift. Must have a valid drivers license.
• Forklift Training – Must be able to learn how to operate a forklift safely and efficiently.
NATURE & SCOPE
Perform various duties to manufacture nutritional supplement products in the Encapsulation Department.
MAJOR ACCOUNTABILITIES
The responsibilities of the Encapsulation Machine Operator include; but are not limited to, the following:
General Responsibilities
• Must possess a valid U.S. Driver’s License
Essential Responsibilities: Management retains the discretion to add to or change the duties of thie position at any time. Attendance is key to performing the job. Include but not limited to the following:
• Operate a semi-automatic encapsulating machine, including inspection apparatus.
• Conduct visual inspection of encapsulated product to detect and remove defective products.
• Cleaning and General Maintenance: Cleaning and maintenance of encapsulation areas.
• Record Keeping: Documentation of batch/ lot numbers and recording of data.
• Cross train on various equipment and in other departments.
JOB PROFILE
Education
• Minimum – High School Diploma or GED or equivalent experience
• Preferred – High School Diploma or GED with experience in operating machines
Experience
Preferred
• Previous experience of operating machines.
• Troubleshooting of machines.
Specific skills
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must have manual dexterity, attention to detail and the ability to follow directions.
• Regularly required to stand, use of hands to finger, handle, or feel objects, tools or control; and talk or hear.
• Frequently required to walk and reach with hands and arms. Repetitive hand movements are required.
• Occasionally sit, stoop, kneel, and crouch. Lift up to 50 lbs.
• Required to wear forced air respirator.
Key Responsibilities
• Semi-automatic and automatic encapsulation machines, inspection apparatus, table top scales and tablet press.
MAJOR ACCOUNTABILITIES
• Learn the operator roles and responsibilities and SOPs specific to the assigned area and equipment.
• Complete all required batch records and forms in an accurate and timely manner.
• Operate assigned equipment in a safe, productive and timely manner.
• Perform machine changeover and cleaning as specified by the production schedule in accordance with appropriate SOP`s.
• Weigh, count, document and verify raw materials used in the assigned production area.
• Ensure products in assigned area are produced according to the batch record and specifications.
• Clean assigned equipment and rooms according to SOPs in a timely manner.
• Accurately maintain the correct data input for the VORNE system in your area in order to monitor the equipment overall efficiency
• Adhere to company rules and safe work practices within the department.
• Keep work area clean and organized.
JOB PROFILE
Education
• Minimum – High School Diploma
• Preferred – n/a
Experience
• Previous experience in a GMP manufacturing environment is desirable but not required.
Specific skills
• Communication Skills – Must be able to read and comprehend simple instructions, short correspondance and memos. Must be able to write simple correspondance. Must be able to effectively present information to other employees.
• Mathmatical Skills – Must have the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Reasoning Ability – Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must have the ability to handle problems involving a few variables in standardized situations.
• Physical Demands – The physical demands described here are representative of those that must be met to successfully perform the major accountabilities of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and or move up to 75 pounds unassisted. Specific vision abilities required by this job include the ability to focus depending on the situation.
• Respirator use – Employee must be able to wear a respirator depending on the situation.
• Mechanical aptitude – Employee must be able to learn to operate, maintain and adjust assigned equipment.
• Dependability – Employee must arrive on time for assigned shift. Must have a valid drivers license.
• Forklift Training – Must be able to learn how to operate a forklift safely and efficiently.
Nature & Scope
The Manager Food & Beverage Innovation will be responsible for all inquiries and actions pertaining to food and beverage applications. This versatile position acts as both a food scientist in the lab and provides technical support for food and beverage manufacturing from lab to pilot plant to commercialization.
This role will work closely with our Commercial and Science & Technology teams to provide technical leadership through direct interaction with customers, in-house formulation, and serve as subject-matter-expert in how various “biotics” work in Food and Beverage applications. Candidates must be familiar with food processing/manufacturing processes to create prototypes and help customers produce the final product, as well as create methods for testing the actives in the food for label and regulatory purposes.
The responsibilities of this position include, but are not limited to the following:
Key Responsibilities
• Works on internal lab projects 50% of the time and provides technical support to customers 50% of the time.
• Apply fermentation and microbiology principles to food and beverage applications.
• Providing technical expertise and problem-solving support to customers on how to best apply Deerland products as relates to use of probiotics in various food and beverage applications.
• Lead product development projects on continuous improvement on existing products. Will work with internal project teams, consultants, and third-party developers.
• Create food recipe/blends to test viability and stability of portfolio products.
• Understand manufacturing processes for each application (may require visiting food facilities).
• Lead, design, conduct and troubleshoot enumeration assay tests and other traditional food analysis (water activity, moisture content, pH, etc.) to support customers’ needs and new application development.
• Conduct stability studies for established and new probiotic products in various food and beverage applications by utilizing aseptic technique to ensure sterility of all media, equipment, and work areas, sample preparation, sample analysis, enumeration by CFU plating and microscopy, calibration, and tracking
• Help consult on sales tools, marketing materials from a technical point of view, and reports for food and beverage-specific applications. Key applications include: Fruit juices, Functional shots and drinks, hot beverages such as coffee or tea, breakfast items such as cereal and oatmeal, kids’ snacks, snack bars, cereal bars, dairy and non-dairy beverages such as yogurt/kefir/smoothies, kombucha, frozen foods, etc.
• Prepare and present technical product presentations.
• Coordinate University/outside labs to use for application specific testing.
• Improve and expand company’s knowledge of new food ingredients/technologies for new and existing markets as applicable.
• Collaborate with industry professionals to expand new food application development opportunities.
General Responsibilities
• Serve as food science subject-matter-expert on the Food and Beverage team.
• Provide expertise, including in-house formulation, field technical services work, and other technical matters to support business growth.
• Perform technical investigation on in-house and customer samples, analyzing and troubleshooting data, preparing reports, and assisting customers to support Deerland product portfolio in their food and beverage kitchens/labs and manufacturing processes.
• Develop and own understanding of probiotic & digestive health processes.
• Initiate and ensure compliance with applicable safety procedures.
• Work collaboratively and cross-functionally to achieve customer and product objectives with R&D, Quality, Product Development, Regulatory Affairs, Operations, Marketing and Sales.
• Handle technical budget and metrics and report to stakeholders monthly.
• Collaborate with developers on process and product optimization projects
• Develop strong customer relationships at key accounts.
• Lead the relationship between Deerland and outside researchers to establish trial protocols, manage trial execution, and provide key progress updates.
• Maintain current knowledge of competitive products and developments in the industry.
• Out of state travel: Occasional (~35%).
Education
• Minimum – Bachelor’s Degree in food science/biochemistry with at least 5 years of food application experience.
• Preferred – Master’s Degree in food science/biochemistry/microbiology.
Experience
Required
• Demonstrated knowledge and expertise of the food and beverage industry, with a focus on functional foods and nutritional ingredients and how they are applied to formulations and during manufacturing processes.
• Utilize broad practical food science and manufacturing process knowledge to position products into various applications.
• Ability to develop lab prototypes.
• Previous experience or sound understanding of microbiology.
• Experience in providing expert technical advice to customer with proven ability to translate complex technical information into customer-relevant recommendations.
• Enjoy troubleshooting.
• Proficient in MS Office, Excel, and Power Point.
Preferred
• Experience with probiotics, prebiotics, enzymes.
• Experience with the following: IR, PCR, Real-Time PCR, Microbial plating, extraction techniques.
• Experience with SalesForce.com.
• Project management skills.
• Method development and validation for microbiologic applications.
Specific skills
• Customer focused and solution-oriented mindset, capable of building trusted relationships with both internal and external stakeholders.
• Pragmatic and can-do mentality with excellent problem-solving skills.
• Strong attention to detail in order to produce accurate, precise, and reproducible data.
• Has a desire to understand how things work. Comes up with new ideas; generates alternatives when the usual methods don’t work; solves new or unusual problems effectively.
• Understands the customer's problems and concerns and displays a motivation to be helpful and resolve them.
• Ability to understand technical properties and functionality of ingredient portfolio.
• Strong analytical, organizational, and time management skills.
• Excellent written and oral communication skills – ability to make presentations and/or give presentations.
• Ability to work independently and without supervision; effectively plan, organize and execute own activities.
• Strategic mindset /critical thinking skills necessary.
• Must possess a valid U.S. driver’s license.
• ALL ACCOUNTABILITIES (as applicable) WILL BE CARRIED OUT IN COMPLIANCE WITH cGMP STANDARDS
• Utilize scientific and regulatory knowledge to develop and manage all regulatory information related to ingredients, formulations, religious compliance, organic and label compliance to corporate and government regulations ensuring regulatory compliance in the markets where the organization has a business interest
• Meet customer expectations in documentation turnaround time and accuracy
• Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures
• Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents
• Recommend changes to company procedures in response to change in regulations or standards
• Perform and maintain a regulatory risk assessment and provide timely recommendations and projects in response to emerging issues related to the company
• Maintain Vendor Approval and New Products Program
• Maintain documentation for the Stability Program
• Assist with internal audits and the corrective action follow up
• Assist with supplier audits and the corrective action follow up
• Investigate customer complaints and ensure corrective actions are completed
• Perform Investigation, Root Cause Analysis, and CAPA for Incident and Loss Program and non-conforming materials
• Maintain Management of Change Program
• Perform other related and assigned duties by senior management
Education
• Minimum – 4 year University Degree
Experience
• 3+ years work experience
Specific skills
• Working knowledge and experience pertaining to regulatory requirements in an FDA regulated environment
• Strong analytical experience ..... With the ability to learn new technologies quickly
• Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment
• Ability to assess situations and develop solutions
• Effective communications and report writing skills; legible handwriting required
• Strong leadership skills
• Results driven, strong work ethic
• Strong organizational and time management skills
• Must possess a valid US driver’s license
The Director of Research & Clinicals - Americas is responsible for the financials, development, planning, and operation of long term research and development as well as clinicals. Reporting to the Vice President of Science & Technology, the incumbent will have accountability over the R&D and clinical departments in the Americas and will work with R&D International, as well as the fermentation, analytical chemistry and food departments to bring unique, game changing, safe, efficacious, high margin new products to the supplement market through in vitro and in vivo techniques. The incumbent is accountable for ensuring accurate, precise, reproducible, presentable, and publishable works on existing and new technologies. The scope of responsibility for this position crosses multiple departments within Deerland Probiotics & Enzymes (e.g. Quality Control/Assurance, Sales, Marketing, etc.). Therefore, the incumbent needs to collaborate with various departments and institutions. They will lead, facilitate, and support the improvement of staff through regular communication regarding expectations, priorities, business results, and performance. Additionally, the incumbent will develop and validate experiments and protocols, write reports (internal and external); present results to senior colleagues, customers, and vendors and coordinate clinical study related activities of clinical research trials.
Key Responsibilities include, but are not limited to the following:
• Lead R&D and clinical efforts from project inception to completion/revenue generation; meet or exceed all deliverables associated with R&D, new product development, and financials
• Provide project management oversight and technical leadership as needed for new product development and enzyme/microbial cell culture innovation platform development.
• Oversee project activities and development of new product concepts in conjunction with Business Development for digestive, sports, animal and clinical nutrition development ; collaborates with 3rd parties in local and international networks.
• Lead clinical trials in the Americas; responsible for all documentation relative to clinical trials including but not limited to clinical contracts, narrative, IRB, data, IP and publications.
• Develop and oversee regulatory and agency science interactions and funding applications, such as GRAS documents, patent applications and grant submissions.
• Development of laboratory technical base and of literature and communications material working with Marketing.
• Coordinate internal resources, third party laboratories and vendors for the execution of assigned projects.
• Build/implement detailed R&D work plan to fulfil company’s project(s) objectives
• Identify new technologies that will enhance the growth of Deerland Enzymes portfolio in terms of enzymes, probiotics, prebiotics, botanicals or other.
• Oversee the development, improvement, validation, and implementation of new product development and new market penetration via technology-based solutions
• Work with project manager(s) to create and be accountable for the R&D aspects of the stage gate and RACI processes.
• Improve and expand the Company’s knowledge of new ingredients/technologies for new and existing markets as applicable
• Create and stay within department budget.
• Collaborate with industry professional to expand new application development opportunities
• Handles, prepares, and works with biological samples such as blood, fecal matter, and other bodily fluids
• Develop and monitor study related budgets and provide reports as required to department administration and funding agencies
• Establish and maintain laboratory collaborations with Universities.
• Leads and manages department staff through effective planning, mentoring, directing and coordination of development activity
• Oversee the development, improvement, validation, and implementation of animal and human clinical trials for the Americas
• Record, interpret, and present results to senior colleagues, customers, and vendors
• Build/implement detailed clinical research work plan to fulfil project objectives.
• Improve and expand company’s knowledge of new ingredients/technologies for new and existing markets as applicable
• Meet clinical objective numbers within clinical budget.
• Work with project manager(s) to create and own the clinical portions of new technology state gates and RACI’s.
• Collaborate with industry professional to expand new application development opportunities
• Provide leadership, motivation, and performance based culture within the technology team
• Handles, prepares, and works with biological samples such as blood, fecal matter, and other bodily fluids
• Ensure compliance with all relevant IRB, HIPAA, GCP and other regulatory agency requirements. Ensure ongoing training, certifications, and compliance with current regulations
• Collaborate on the development of program materials including educational materials, marketing materials, websites, forms, and reports
• Provide leadership, motivation, and performance based culture within the technology team
Research Responsibilities:
• Train technicians in new methods and R&D and clinical work
• Maintain familiarity with current scientific literature and contributes to the process of a project
• Identify problems or obstacles in the system/procedures related to implementation of the research protocols
• Handle, restrain, and transport animals in a safe and humane manner for animal model studies
• Carry out routine tasks and follow strict methodologies to carry out analyses
• Oversee the investigation, creation, validation, and development of new methods, protocols, and technologies for Quality Control/Quality Assurance/R&D
General Responsibilities:
• Oversee the development, improvement, validation, and implementation of New market penetration via technology based solutions
• Develop and monitor study related budgets and provide reports as required to department administration and funding agencies
• Collaborate on the development of program materials including educational materials, marketing materials, websites, forms, and reports
• Contribute ideas and concepts to initiate or advance projects
• Initiate and ensure compliance with applicable safety procedures
• Publish in vitro and in vivo work done through Science & Technology
• Leads and manages department staff through effective planning, mentoring, directing, and coordination of development activity
• Record, interpret, and present results to senior colleagues, customers, and vendors
• Develop, as warranted, prototypes for range of products based on company’s technology
• All other assigned duties
Clinical Responsibilities:
• Train technicians in new methods, clinical trials, and R&D work
• Coordinate Clinical protocols including: scheduling necessary appointments and procedures, work collaboratively with other departments and institutions, and maintain regular contact with study participants
• Oversee/conduct recruitment, screening, enrolling and obtaining informed consent forms
• Handle, restrain, and transport animals in a safe and humane manner for animal model studies
• Oversee the collection, analysis, and dissemination of Clinical data
• Develop, implement, and maintain comprehensive databases and files
• Prepare IRB documents and reports using electronic systems
• Publish results
Education Required:
• Ph.D. in Sciences (Chemistry, Biochemistry, Food Science, etc.)
Experience Required:
• Minimum of 7 years of industry / directly related experience
• Enzyme and microbial background
• Proven track record of successfully leading R&D projects from start to finish
• Previous supervisory and/or managerial experience
• Proven track record in attracting, retaining talent, and addressing performance issues
• Proven ability to manage multiple / competing priorities
• Strong decision making skills
• Ability to troubleshoot
• Grant writing
• Patent writing
• Quality control and knowledge of cGMP
• Independent research projects
• Strong attention to detail in order to produce accurate, precise, and reproducible data to support scientific investigations
• Strong analytical, organizational, and time management skills
• Task oriented and results driven
• Strong work ethic and prioritization skills
• Design, collect, and write publishable work
• Work collaboratively with various departments to compile, analyze, and interpret data
• Excellent written and oral communication skills – ability to make presentations and/or give presentations; Proficient in MS Office, Project, Excel, and PowerPoint
• Must possess a U.S. driver's license
• Must be able to travel between local sites: 50-75%
• Out of state travel: Occasional (<25%)
The Director of Innovation & Education is held accountable to provide scientific marketing support and education to improve the knowledge, understanding and scientific communication to our customers, Deerland’s sales team and internal stakeholders. The scope of this position includes, but is not limited to: scientific communication content development and marketing support, attending science and sales functions, managing the science education process, presentations to the sales team and customers, responding to customer inquiries, science and technology execution and support of key projects and initiatives, project correspondence, tracking competitive technology and formulations. This position requires extensive interaction with external entities (i.e. customers, consultants, etc.) and includes collaboration with cross-functional internal teams including science & technology, marketing, production, project management, strategy, sales, program delivery, outcomes, and analytics.
The key job responsibilities of the Director of Innovation & Education include, but are not limited to the following:
• Technology and innovation support to assist in helping to develop new business for existing and new customers
• Act as the primary Science and Innovation contact for the sales team, coordinating the science and technology response to customers
• Provide field sales technology support, expertise and education, assisting customers on how Deerland’s technologies can meet their needs (i.e. on-site presentations, conference calls, webinars, innovation day support, and competitor intelligence gathering).
• Participate in all Stage Gate Projects and initiatives. Manage and follow up on Stage Gate project plans following the Stage Gate SOP utilizing project management software, scheduling Stage Gate Meetings, tracking progress etc.
• Educate and train the sales team on new products and technologies
• Scientific content development and communications supporting key marketing initiatives, collaborating on the development of program materials including marketing materials, educational materials and website
• Present and interact with customers, speakers, and third-party organizations
• Collaborate on the development of program materials including marketing materials, educational materials, websites, and reports
• Improve and expand company’s knowledge of new ingredients/technologies for new and existing markets as applicable
• Interpret and present project ideas and educational materials to Deerland colleagues, senior management, customers, and vendors
• Based on market and customer trends provide insights into possible new product development opportunities
• Maintain familiarity with current scientific literature and competitive technologies
• Provide science and technology expertise/consultancy (internally and externally)
• All other assigned duties
• Travel: Up to 30%
Education Required:
• Bachelor or Masters of Science in Chemistry/Biochemistry/Biology, or a related field and at least 5 years in the industry.
Preferred
• Ph.D. in Chemistry/Biochemistry/Biology, or a related field and 5-8 years in the industry.
Experience Required:
• 3-5 years of probiotic or enzyme related product development
Preferred
• Proven project leadership
• Ability to articulate concepts, ideas, examples, clinical data and scientific outcomes
Specific skills
• Ability to comprehend complex scientific and clinical information
• Excellent scientific writing ability; ability to adapt for different target audiences
• Attention to detail, style, consistency, grammar, scientific accuracy, proof-reading, and layout.
• Excellent interpersonal and communicational skills
• Presentation and training skills
• Ability to work in a fast-paced environment
• Strong leadership skills
• Results driven, strong work ethic
• Strong organizational, time management and project management skills
• Must possess a valid U.S. driver’s license
Reporting to the Vice President of Product Development & Procurement, the Commercialization Project Director will be accountable for assessing and defining processes that support the commercialization of products. The incumbent will lead efforts in collaboration with sales, customer service, product development, operations, marketing, and other cross functional team members to plan and manage the launch of products that require project management and to ensure timelines are met. In addition, the incumbent is responsible for managing projects that have the objective to successfully commercialize and launch multi-dimensional / new products for our customers.
The Commercialization Project Director has experience within and a passion for process optimization and project management. The successful candidate can influence and foster alignment across multiple teams and is motivated to perform in a fast-paced, ever-changing environment.
Key Responsibilities:
• Assess and refine and/or develop processes, which are cross functional in nature, that support the successful and efficient launch of products and branded technologies.
• Develop end-to-end project plans by determining critical milestones, timing, resources, roles and responsibilities, and risks for all projects; Plan project timelines and identify milestones that support the product launch date.
• Accountable for day-to-day project management execution; project manage turn-key formulation solutions and branded product. Maintain familiarity with all branded technologies Share feedback and “lessons learned” across teams; apply learnings to evolve future processes
• Support the sales team in helping to manage customer packet requests and track other critical home office customer requests
• Identify problems or obstacles in the system/procedures related to new customer products and reformulations etc
• All other assigned duties
Communication
• Adjust communication style and approach to each situation and accommodate minor deviations from processes and/or project plans
• Work with internal partners to understand commercialization needs and translate visions into commercialization project plans
• Communicate project status and milestones to key partners, including customers and other internal /external stakeholders
• Maintain a solution-oriented mindset to foster and maintain trusting relationships with cross-functional partners
• Ensure clear and consistent communication across multiple / multi-stage launches; makes sure cross-functional team members are informed and held accountable to complete tasks
• Acts as main point-of-contact between the cross-functional project team and customers
Team Leadership
• Lead process optimization and related product commercialization efforts
• Guides stage gate process and identify process improvements that will continue to optimize commercialization effectiveness and efficiency.
• Lead and influence cross-functional commercialization project teams to achieve successful product launches
• Serve as a thought partner and trusted advisor to stakeholders
• Identify commercialization risks and hurdles, acting as the catalyst to overcome obstacles and drive resolution with the support of the cross-functional team.
Reporting
• Prepare process flows (current and future state) working with key stakeholders
• Prepare and document project team meetings: agendas, owners, issues, action steps, due dates
• Prepare presentations for commercialization approvals
• Prepare project kickoffs, status reports, situational reports, and project assessments
Education / Certifications:
• Required: Bachelor’s Degree in business, Science or related field with a minimum 5 years related experience
• Preferred: Bachelor’s Degree in Business, Science or related field and 7+ years within the Dietary Supplements industry.
Experience Required:
• Proven process optimization experience including the ability to assess existing processes and make adjustments / refinements in order to drive greater efficiency at a cross-functional level
• Proven project management leadership skills
• Workflow mapping experience using MS Visio or other process flow software
Preferred Experience:
• 2-3 years process optimization experience preferably in a regulated manufacturing environment
• 2-3 years of project management experience with industry skills that are applicable to Deerland
Specific Skills:
• Demonstrates in-depth end-to-end commercialization process knowledge
• Process analysis and refinement experience in a cross functional / manufacturing environment
• Project management experience leading multiple projects of different scope and complexity
• Ability to multi-task and self-motivate to ensure all daily responsibilities and any additional tasks are completed.
• Highly detail oriented, accurate, and ability to prioritize
• Flexible, agile, and can perform well in a fast-paced environment
• Strong management and cross functional team leadership skills
• Proven ability to maintain strong relationships, influence processes/decisions, and foster alignment
• Maintains customer-service focus with a solution-oriented mindset
• Strong written and oral communication skills to handle customer correspondence
• Strong sense of accountability and ownership, excellent attention to detail and good record keeping skills
• Results driven, strong work ethic
• Strong organizational and time management skills
• Proficiency in Excel, PowerPoint, MS Project and MS Visio or related process mapping software
Applicants must be currently authorized to work in the United States for any employer.
The primary function of this role is to develop profitable new business with key accounts in geographical territory while developing and growing existing business via new products, new projects and expanding customer relationships.
MAJOR ACCOUNTABILITIES:
• Developing and sustaining relationships with prospects, customers and internal stakeholders
• Achieve budgets, sales and margin targets
• Develop and manage territorial sales and forecasts
• Generate new business from global Consumer Product Goods (CPG), Blue Chip brand prospects
• Prepare, propose, and implement an annual sales plan for the assigned territory
• Achieve a prospect close ratio as agreed upon with VP of Sales
• Must issue price increase activities as warranted, in a timely manner
• Must maintain and manage sales opportunities, contacts and prospects using current CRM
• Improve quality of proactively generated quotes and improve closure rate as agreed upon with VP of Sales; measured by monthly scorecard
• Develop objectives, strategies, and tactics to improve market share
• Seek out and reports competitive information to effectively position our products
• Submit timely call reports via CRM, expense accounts, weekly prospect updates
• Ability to understand and meet necessary deadlines
Education
• Minimum Bachelor’s Degree in Sciences or Business or equivalent
Experience
• Minimum 5+ years of sales experience working with global CPG companies, selling ingredients and knowledge of the dietary and nutritional supplement industry is required.
• Proven track record in developing new business, maintaining business to business accounts, achieving and /or exceeding sales targets
Specific skills:
• Experience leading business development opportunities with global companies
• Strong analytical ability- experience using Syndicated data, revenue forecasting
• Ability and desire to work in fast paced environment while quickly learning new technologies
• Proven ability to work cross functionally internal stakeholders
• Strong leadership skills
• Results driven, strong work ethic
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to create and conduct presentations is required
• Proven experience in strategic planning and execution.
• Sound knowledge of contracting and negotiating
• Ability to identify stakeholders and to influence and manage changes internally and externally
• Willing to work a flexible schedule
• Must possess a valid driver's license
• Ability to travel up to 60%
Working Conditions:
• Must be willing and able to travel to customers by car or where justified by air
• Must be able to work out of a suitably designated home office without supervision
MAJOR ACCOUNTABILITIES
Will perform all changeovers in the respective area to ensure they are done correctly and in a timely manner.
• Learn the operator roles and responsibilities and SOPs specific to the assigned area and equipment.
• Complete all required batch records and forms in an accurate and timely manner.
• Perform machine changeover and cleaning as specified by the production schedule in accordance with appropriate SOP`s.
• Operate assigned equipment in a safe, productive and timely manner.
• Weigh, count, document and verify raw materials used in the assigned production area.
• Ensure products in assigned area are produced according to the batch record and specifications.
• Clean assigned equipment and rooms according to SOPs in a timely manner.
• Adhere to company rules and safe work practices within the department.
• Keep work area clean and organized.
Education
• Minimum – High School Diploma
• Preferred – n/a
Experience:
• Previous experience in a GMP manufacturing environment is desirable but not required.
• Experience in operation, changeover, set up and cleaning of a stick pack machine.
Specific skills
• Communication Skills – Must be able to read and comprehend simple instructions, short correspondance and memos. Must be able to write simple correspondance. Must be able to effectively present information to other employees.
• Mathmatical Skills – Must have the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Reasoning Ability – Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must have the ability to handle problems involving a few variables in standardized situations.
• Physical Demands – The physical demands described here are representative of those that must be met to successfully perform the major accountabilities of this job. While performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and or move up to 75 pounds unassisted. Specific vision abilities required by this job include the ability to focus depending on the situation.
• Respirator use – Employee must be able to wear a respirator depending on the situation.
• Mechanical aptitude – Employee must be able to learn to operate, maintain and adjust assigned equipment.
• Dependability – Employee must arrive on time for assigned shift. Must have a valid drivers license.
• Forklift Training – Must be able to learn how to operate a forklift safely and efficiently.
The Quality Assurance Technician is responsible for ensuring the quality of raw materials and finished goods used by and/or manufactured at Deerland Enzymes. The primary function of this role is to be a “hands on” technician that performs quality assurance and control functions and assist in compliance with internal and external regulations, protocols, and policies.
Job Requirements
• Ensure facility and products meet all local and federal food/supplement safety regulations
• Act as a facilitator/coach in areas such as Quality Control techniques, Good Manufacturing Practices, and product quality/safety
• Perform basic raw material management including, but not limited to, receiving, sampling, testing, and shipping functions
• Sample and analyze raw materials, in process goods, and finished products to assure compliance to specifications
• Assist in cleaning validations and line clearance using, but not limited to, ATP technologies
• Assist with quality team audits including, but not limited to, Good Manufacturing Practices and HACCP
• Record and evaluate test data, alerting Quality Systems Specialist to any deviations from specifications
• Assist in data collection and analysis for ongoing quality improvements
• Aid in ensuring adequate stock of quality assurance consumables are maintained in inventory.
• Partner with plant operations, maintenance, quality and engineering to ensure that good manufacturing practices, sanitation and pest control programs, procedures and systems are effectively implemented and monitored per policy requirements
• Assist in facility maintenance including general facility sanitation, pest control, and maintenance in order to maintain a cGMP facility
• Partner with plant operations, maintenance, quality and engineering to develop, write, review and train on Standard Operating Procedures and Policies, Work Instructions, and Forms
• Partner with operations team to build a strong food safety culture, to ensure pre-requisite programs are effective for producing a safe food/supplement product and to facilitate the successful execution of customer, regulatory, and certification audits
• Perform document control activities including, but not limited, issuing, reviewing and approving batch records and work instructions, ensuring logs and records are appropriately completed and maintained, reviewing and approving shipping documentation, and filing and maintaining all records as required
• Review and approve lab analysis reports for the approval of raw materials, in process products, and finished goods
• Follow and enforce all company GMPs and SOPs
• Other duties as assigned
Education
• Minimum – High School Diploma
Experience
• Preferred two years as a quality inspector or technician in a manufacturing environment
• Experience working in an FDA regulated environment
• Experience in Federal and State Food Safety Regulations including HACCP and GFSI
• Experience with food safety and defense programs
Specific Skills & Abilities
• Ability to take initiative to maintain confidentiality, to meet deadlines, and to work in a team environment
• Strong leadership skills
• Must have the ability to assess situation and develop a solution
• Must have good attention to detail
• Must have the ability to adjust to changing work demands and priorities in a fast-paced environment
• Effective communication and report writing skills; legible handwriting required
• Experience with Microsoft Office products with an emphasis on Excel
• Strong analytical experience
• Ability to learn new technologies quickly
• Results driven, strong work ethic
• Strong organizational and time management skills
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to lift up to 75 pounds
• Ability to perform a standing job for a full shift
• Must be able to walk, bend, kneel, stoop, climb, reach and grasp for varying periods of time
• Ability to differentiate subtle variances in color
• Ability to drive a forklift
• Ability to wear a respirator and hearing protection
• Ability to work flexible schedules including nights and weekends
• Fluent in English required, bilingual (Spanish) preferred
• Must possess a valid US driver’s license
MAJOR ACCOUNTABILITIES
• Learn the operator roles and responsibilities and SOPs specific to the assigned area and equipment.
• Complete all required batch records and forms in an accurate and timely manner.
• Operate assigned equipment in a safe, productive and timely manner.
• Weigh, count, document and verify raw materials used in the assigned production area.
• Ensure products in assigned area are produced according to the batch record and specifications.
• Clean assigned equipment and rooms according to SOPs in a timely manner.
• Accurately maintain the correct data input for the VORNE system in your area in order to monitor the equipment overall efficiency.
• Adhere to company rules and safe work practices within the department.
• Keep work area clean and organized.
Education
• Minimum – High School Diploma
• Preferred – n/a
Experience
• Previous experience in a GMP manufacturing environment is desirable but not required.
Specific skills
• Communication Skills – Must be able to read and comprehend simple instructions, short correspondance and memos. Must be able to write simple correspondance. Must be able to effectively present information to other employees.
• Mathmatical Skills – Must have the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Reasoning Ability – Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must have the ability to handle problems involving a few variables in standardized situations.
• Physical Demands – The physical demands described here are representative of those that must be met to successfully perform the major accountabilities of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and or move up to 75 pounds unassisted. Specific vision abilities required by this job include the ability to focus depending on the situation.
• Respirator use – Employee must be able to wear a respirator depending on the situation.
• Mechanical aptitude – Employee must be able to learn to operate, maintain and adjust assigned equipment.
• Dependability – Employee must arrive on time for assigned shift. Must have a valid drivers license.
• Forklift Training – Must be able to learn how to operate a forklift safely and efficiently.
• Learn the operator roles and responsibilities and SOPs specific to the assigned area and equipment.
• Complete all required batch records and forms in an accurate and timely manner.
• Operate assigned equipment in a safe, productive and timely manner.
• Perform machine changeover and cleaning as specified by the production schedule in accordance with the appropriate SOPs.
• Weigh, count, document and verify raw materials used in the assigned production area.
• Ensure products in assigned area are produced according to the batch record and specifications.
• Clean assigned equipment and rooms according to SOPs in a timely manner.
• Accurately maintain the correct data input for the VORNE system in your area in order to monitor the equipment's’ overall efficiency.
• Adhere to company rules and safe work practices within the department.
• Keep work area clean and organized.
Education
• Minimum – High School Diploma
• Preferred – n/a
Experience
• Previous experience in a GMP manufacturing environment is desirable but not required.
Specific Skills
• Communication Skills – Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information to other employees.
• Mathematical Skills – Must have the ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Reasoning Ability – Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must have the ability to handle problems involving a few variables in standardized situations.
• Physical Demands – The physical demands described here are representative of those that must be met to successfully perform the major accountabilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and or move up to 75 pounds unassisted. Specific vision abilities required by this job include the ability to focus depending on the situation.
• Respirator use – Employee must be able to wear a respirator depending on the situation.
• Mechanical aptitude – Employee must be able to learn to operate, maintain and adjust assigned equipment.
• Dependability – Employee must arrive on time for assigned shift. Must have a valid drivers license.
• Forklift Training – Must be able to learn how to operate a forklift safely and efficiently.
NATURE & SCOPE
The Sanitation Coordinator, will be responsible for sanitation practices throughout the facility. This includes Production Suites, laboratories, restrooms, offices, warehouse, other general areas and grounds as needed in order to maintain and conform to FDA and cGMP guidelines and regulations for cleaning practices. GMP training and training on specialized equipment will be provided. Works with Production Operators to maintain Production Suite environment below alert limits by following established cleaning practices. The sanitation practices performed must conform to the regulations set forth by all legislature.
MAJOR ACCOUNTABILITIES
• Responsible for coordinating, monitoring and updating documents, forms and logs in relation to cleaning/ sanitation functions
• Following established techniques and using designated solutions, cleans and washes walls, ceilings, inside and outside windows, equipment exteriors, carts, tables, chairs, stools, benches, door handles, door push plates, door latch releases, light switches, telephones, floors, and window blinds.
• Responsible for preparation of solutions, solution disposal, trash disposal. Administrative and laboratory cleaning includes vacuuming carpets and removes stains and foreign matter from a variety of surfaces using proper cleaners.
• Moves office furniture and equipment for cleaning. Sweeps, mops, strips, scrubs, and polishes floors using industrial power equipment
• Partner with Production, Maintenance and Quality Departments to ensure that all sanitation and pest control programs, procedures and systems are effectively developed, executed and monitored per policy requirements
• Washes and cleans windows and ceiling air vents. Dusts and cleans office areas, woodwork, furniture, floor coverings, fixtures, fire doors, and empties trash containers.
• Cleans and disinfects rest rooms, keeps paper and sanitation supplies on hand. Provides general cleanup outside of buildings.
• Works with Quality Manager to maintain the Pest Control Log.
• Facilitate corrective actions related to pest prevention and sanitation
• Monitor and maintain inventory levels of sanitation supplies, including ordering and replenishing.
• Maintain and log on all sanitation on Master Cleaning Schedules.
• Mixes/Handles chemical concentrates.
• Assists with various special projects as assigned by Management.
• Monitors cleanliness behind/ below facility pallets and racking.
• Works with Maintenance Dept. to make minor interior wall repairs and touch up paint.
• Utilizes powered cleaning equipment that may include lift truck, scissors lift, power washer, foam applicators, automatic compactors and various non-mechanized equipment.
• Follows safety rules including but not limited to safe lifting, lock out/tag out wearing proper PPE (Personal Protective Equipment), following l Safety Data Sheets, proper disassembly and reassembly of equipment.
• Participates in all necessary safety training, team development programs, and plant initiatives.
• Creates/Updates Standard Operating Procedures.
• Perform zonal inspections each week to cover the entire facility once per month searching for opportunities pertaining to sanitation and sanitary design
• Focus on sanitation optimization and effectiveness as well as project design and verification
• Other duties relating to facility operation and sanitation, as assigned.
Education
• Minimum – High School Diploma
Experience
• Experience with cGMP guidelines and regulations for cleaning practices is preferred.
• 2-3 years’ work experience preferably in a cGMP Facility for dietary supplements.
Specific skills
• Good communication and interpersonal skills
• Must be able to read, understand and follow Standard Operating Procedures.
• Ability to follow oral and written instructions
• Ability to prioritize multiple tasks
• Ability to work independently
• Ability to routinely lift and carry up to 50 lbs.; climb ladders; work involves walking, standing, bending, stooping, and working in confined areas; potential exposure to particulates, vapors or noisy environment.
• Assist with general preventive and regular maintenance in and around facility.
• Ability to operate industrial power equipment used for cleaning; read instructions.
• Detailed and thorough
Nature & Scope:
The Quality Assurance Technician is responsible for ensuring the quality of raw materials and finished goods used by and/or manufactured at Deerland Enzymes. The primary function of this role is to be a "hands on" technician that performs quality assurance and control functions and assist in compliance with internal and external regulations, protocols, and policies.
Major Accountabilities:
• Ensure facility and products meet all local and federal food/supplement safety regulations
• Act as a facilitator/coach in areas such as Quality Control techniques, Good Manufacturing Practices, and product quality/safety
• Sample and analyze raw materials, in process goods, and finished products to assure compliance to specifications
• Perform cleaning validations and line clearance using, but not limited to, ATP/ NADH technologies
• Assist with quality team audits including, but not limited to, Good Manufacturing Practices and HACCP
• Record and evaluate test data, alerting Director of QA/QC to any deviations from specifications
• Assist in data collection and analysis for ongoing quality improvements
• Partner with plant operations, maintenance, quality and engineering to develop, write, review and train on Standard Operating Procedures and Policies, Work Instructions, and Forms programs are effective for producing a safe food/supplement products and to facilitate the successful execution of customer, regulatory, and certification audits
• Perform document control activities including, but not limited, issuing master manufacturing records, review and approving batch records and work instructions, ensuring logs and records are appropriately completed and maintained, reviewing and approving shipping documentation, and filing and maintaining all records as required
• Review and approve lab analysis reports for the approval of raw materials, in process products, and finished goods
• Follow and enforce all company GMPs and SOPs
• Other duties as assigned as needed
Education:
• Minimum - High School Diploma
Experience:
• Preferred two years as a quality inspector or technician in a manufacturing environment
• Experience working in an FDA regulated environment
• Experience in Federal and State Food Safety Regulations including HACCP and GFSI
• Experience with food safety and defense programs
Specific Skills:
• Ability to take initiative to maintain confidentiality, to meet deadlines, and to work in a team environment
• Strong leadership skills
• Must have the ability to assess situation and develop a solution
• Must have good attention to detail
• Must have the ability to adjust to changing work demands and priorities in a fast paced environment
• Effective communication and report writing skills; legible handwriting required
• Experience with Microsoft Office products with an emphasis on Excel
• Strong analytical experience
• Ability to learn new technologies quickly
• Results driven, strong work ethic
• Strong organizational and time management skills
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to lift up to 75 pounds
• Ability to perform a standing job for a full shift
• Must be able to walk, bend, kneel, stoop, climb, reach and grasp for varying periods of time
• Ability to differentiate subtle variances in color
• Ability to drive a forklift
• Ability to wear a respirator and hearing protection
• Ability to work flexible schedules including nights and weekends
• Fluent in English required, bilingual (Spanish) preferred
• Must possess a valid US driver's license
Description:
QC Laboratory Supervisor will, under minimal supervision of the Director of Quality, oversee inspection and analysis on raw materials, in-process samples, and finished goods to ensure compliance with cGMP/GLP standard operating procedures. The scope of responsibility for this position crosses multiple departments within Deerland (e.g. Quality Assurance, Production, Sales, etc.); therefore, the incumbent needs to collaborate with various departments and institutions. The QC Laboratory Supervisor will lead, facilitate, and support the improvement of staff through regular communication regarding expectations, laboratory technique, and training. A successful candidate will be expected to review laboratory logbooks and testing documentation for accuracy and legibility in accordance with SOP's. Additional functions include reviewing and creating Certificates of Analysis (COAs) and Result Reports; provide technical support to internal and external customers and/or vendors; support customer acquisition testing including chemical assays and microbiological assays.
Full line: 5-15 Direct Reports
Member of: Compliance
Management:
• Lead and manage department staff through effective planning, mentoring, directing and coordination of development activity
• Lead and facilitate initial and periodic training of QC Chemists, Microbiologists to ensure standard laboratory practices, techniques, and adherence to cGxP and other applicable regulations and standards (21 CFR, §11, §111 and §117, ISO17025 and the requirements of TGA PIC/s)
• Oversee the development, transfer, improvement, validation, and implementation of new laboratory methods
• Lead or assist in the development of all laboratory standard operating procedures
• Communicate and enforce laboratory quality requirements to all personnel working in the lab and ensure that they are completed per GMP, GLP and ISO 17025 standards
• Monitor adherence to the laboratory budget and provide reports, as required, to department administration
• Develop and drive budgetary cost reduction strategies.
• Prepare and perform personnel evaluations and competencies and administer performance reviews.
• Provide improvement plans/disciplinary action where necessary
• Coordinate objectives with production procedures in cooperation with other managers to maximize
product reliability and minimize costs
• Ensure a timely and effective communication and escalation process exist to raise quality issues to the appropriate levels of management.
• Record, interpret, and present results to senior colleagues, customers, and vendors
• Local travel (between sites): Frequent ( greater than 50%)
• Out of state travel: Occasional ( less than 10%)
Quality Control Responsibilities
• Oversee the scheduling and performance of laboratory tests in a manner such that results are accurate, precise, and reproducible
• Oversee (including approving or rejecting) the inspection and analysis of raw materials (including packaging components), in-process samples, and finished goods and ensure that it is conducted in accordance with cGMP/GLP standard operating procedures
• Lead investigations related to contamination and procedural or analytical deviations or errors in the laboratory and ensure corrective actions are developed and implemented
• Oversee the validation, qualification, maintenance and repair of laboratory and testing equipment, ensuring all maintenance and repairs are adequately performed, documented, and reviewed for compliance with design specifications.
• Review and approve all laboratory control processes associated with the production and process control system
• Ensure all tests and examinations required under 111.75 are conducted and results delivered in accordance to established timelines.
• Determine whether specifications established under 111.70(a) are met
• Review and approve the results of all tests and examinations required under 111.75
• Conduct material review and disposition decisions if an established specification is not met.
• Document all material review and disposition decisions at the time of performance
• Ensure laboratories are well-stocked and resourced via maintenance of reagent and equipment stock and ordering of necessary materials
• Coordinate with laboratory vendors for supply or equipment issues, new equipment or supply purchases and annual cost reviews
• Create, analyze, verify, and approve result reports
• Create, verify, and sign-off on COAs upon successful finished goods testing
• Oversee proper storage of retains
• Enforce proper laboratory safety protocols and regulatory requirements for OSHA, NSF, and other agencies Deerland Probiotics and Enzymes is associated with (e.g. ISO)
• Maintain familiarity with current scientific literature and technologies
• Approve and monitor any contract labs, analysts, or other providers of GMP related outsourced activities
• Act in partnership with the Quality Manager to lead all ISO 17025 and regulatory audits related to the laboratory operation
• Submit performance improvement initiatives and drive efficiencies and continuous improvement within the laboratory operation
• Other Duties as Required
Education
• Minimum – Bachelor of Science in Biochemistry, Biology, Chemistry, or equivalent
Experience
Required
• Proficient in MS Word, Excel, and Power Point
• Basic mathematical and statistical skills
• Laboratory skills (e.g. pipetting, weighing, dilutions, etc.)
• Experience with any of the following: standard assay procedures, IR, HPLC, PCR, Real-Time PCR
• Leadership experience
• At least 2 years of previous laboratory experience
Preferred
• 5+ years of previous laboratory experience
• Quality Control and knowledge of cGMP / ISO 17025
Specific Skills & Abilities
• Strong attention to detail in order to produce accurate, precise, and reproducible data
• Strong leadership, analytical, organizational, and time management skills
• Task oriented and results driven
• Strong work ethic and prioritization skills
• Work collaboratively with various departments to compile, analyze, and interpret data
• Manual dexterity
• Ability to follow written protocols
• Ability to work in a fast-paced environment
• Excellent written and oral communication skills - ability to make presentations and/or give presentations
• Must be able to lift 25 lbs.
• Must possess a valid US Driver's License
Nature & Scope:
The Quality Control Microbiologist prepares and tests samples from all phases of a manufacturing or other handling process, with the goal of determining if the substance meets the microbial limits or requirements of the project. They perform a variety of microbial methods that can vary but generally require basic microbiological and laboratory skills and a general understanding of microbial identification. The scope of responsibility for this position crosses multiple departments, therefore the incumbent shall collaborate with various departments. They have a role in preserving workplace safety and safe materials handling as appropriate, since they sometimes work with hazardous materials.
Major Accountabilities:
The responsibilities of the QC Microbiologist include, but are not limited to the following:
• Testing and release of finished products, stability samples, raw materials, registration, clinical and marketed products batches under GMP/GLP environment as per company's standard operating procedures and USP/FDA guidelines.
• Prepare reagents, samples, and standards according to procedures.
• Maintain up to date documentation. Enter all raw data directly into the notebook and promptly calculate all test results.
• Document testing, observations, deviations, OOS investigation and results clearly and completely.
• Schedule, request and execute the QC inspection tests and/or experiments.
• Peer review notebooks and test results generated by other QC team members.
• Critically evaluate and interpret experimental data. Immediately inform supervisor of issues and assist in the resolution of complex problems.
• Maintain laboratory equipment and instrumentation in good working order, following appropriate procedures for usage, clean-up and maintenance.
• Maintain and follow all laboratory systems, GMPs, safety and housekeeping requirements.
• Teach, train, coach, and advise other QC team members on microbiological techniques and methods.
• Prepare and review SOPs, as required.
• Perform Quality Inspection functions, assist with water sampling and monitoring.
• Support sampling and testing for cleaning validation, process validation and method validation as required.
• Maintain familiarity with current scientific literature and technologies.
Education & Experience:
• Minimum - Bachelor of Science in Microbiology, Biology or equivalent
Specific Skills:
• Strong attention to detail in order to produce accurate, precise, and reproducible data
• Strong analytical, organizational, and time management skills
• Task oriented and results driven
• Strong work ethic and prioritization skills
• Work collaboratively with various departments to compile, analyze, and interpret data
• Manual dexterity
• Ability to follow written protocols
• Ability to work in a fast-paced environment
• Excellent written and oral communication skills - ability to make presentations and/or give presentations
• Must be able to lift 25 lbs
• Must possess a valid US Driver's License
SUMMARY:
Provide customer care support for the Sales Department by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Attendance is key to performing the job.
1. Adhere to documented order fulfillment process to ensure customer orders are entered accurately to ensure complete and on-time delivery in all operating systems including Ross and DS90.
2. Assume responsibility and accountability to PROACTIVELY manage fulfillment of customer orders through effective exchange of information and daily interface with customers, Sales, Operations, Finance, Quality, Regulatory, Warehouse, Product Development and laboratories at all Deerland locations. This includes all steps of the process from quote to shipment.
3. Work with other Deerland teams to provide accurate and timely ship dates for customer orders.
4. Manage and ensure completion of customer requests for information relating to quotes and orders. Ensure customer concerns or issues are thoroughly addressed and resolved in a timely manner. This could include but is not limited to order status, pricing information, product data sheets, and samples.
5. Locate, access and provide to customers any necessary regulatory or lab documents, shipping documents, quotes, or other pertinent information.
6. Monitor customer order patterns and notify sales of any unusual activity or lack of orders for unknown reasons.
7. Process customer complaints by entering into the appropriate systems (Unipoint, DS90) and follow through with resolution communicating with the customer actions taken.
8. Follow up on all customer supplied materials, including labels, to ensure inventory is available when needed for production.
9. Submit, track and facilitate with appropriate departments all customer sample requests and testing requests.
10. Assist Sales department with projects including but not limited to providing customer reports, sales reports, customer communications and mailings.
11. Work with Finance to monitor payment and credit status of customers to ensure appropriate and timely release of products for shipment.
12. Coordinate shipping arrangements with customers and communicate information with the warehouse to ensure orders are shipped on time.
13. Enter and manage Technical Service Requests (TSRs) for the Sales department when requested.
14. Monitor credit status for customers and communicate with finance to verify shipment.
15. Release orders in DS90 to ship.
16. Send order confirmation emails to customers.
19. Provide customers with order confirmation and delivery information of shipments.
20. Ensure Non-Disclosure Agreements and Trademark License Agreements are competed and on file for customers as needed.
21. Process credit memos as necessary.
22. Continually learn about company products including enzymes, probiotics, and branded blends as well as basic sales and customer relations skills.
23. Maintain accurate data for customers and prospects in all required systems including Ross, DS90, Unipoint and CRM (Salesforce).
24. Manage credit applications for new Kennesaw customers and provide information gathered to the Finance Department.
25. Process credit card payments as necessary for Forsyth customers and provide information to the Finance department.
26. Serve as backup to other CSRs and Sales Reps in their absence.
27. Attend meetings and trainings as required.
28. Follow all environmental and safety regulations related to the business sector and act in compliance with all US laws including but not limited to FDS, cGMP, Kosher, Halal, NSF.
29. Limited travel is required.
30. Other special projects and duties as assigned.
JOB PROFILE
Education High school diploma or general education degree (GED) and two to three years related experience and / or training; or equivalent combination of education and experience. Must have a valid Driver’s License.
Experience
Required
• Previous Account Management
• Basic computer skill
• Proficient mathematical and statistical skills
• Proficient in MS Office, Excel, and Power Point
• Must have a valid Driver’s License
Preferred
• Sales Experience
• Ability to write comprehensive communications
Specific skills
• Strong attention to detail in order to produce accurate, precise, and reproducible data
• Task oriented and results driven
• Strong work ethic and prioritizational skills
• Work collaboratively with various departments to compile, analyze, and interpret data
• Ability to follow written protocols
• Ability to work in a fast paced environment
• Excellent written and oral communication skils .
• Must possess a valid US driver’s license
NATURE & SCOPE
Physical loading and unloading of materials at any given warehouse facility. Transporting materials between warehouse facilities. General warehouse duties.
MAJOR ACCOUNTABILITIES
The responsibilities of the Warehouseman- Transporter include; but are not limited to, the following:
General Responsibilities
• Local travel (between sites): 50%
• Must possess a valid class E Driver’s License
• Attendance is key to performing the job.
Essential Responsibilities:
• Directly responsible for the physical transfer of all non-stock items and raw materials to meet manufacturing schedules.
• Responsible for the physical receiving in of new materials, both raw and non-stock items at main warehouse facilities. Follow necessary SOP’s to perform these duties.
• Responsible for double checking of all staged raw materials that are to be loaded and transferred to Blending, Encapsulation, and Packaging. Responsible for physically loading materials into company vehicle for transfer. Responsible for stocking and restocking of incoming raws (new or returned). Includes weight verification and/or counts and documenting said weight/counts.
• Directly responsible for unloading transferred materials from company vehicle to proper or assigned staging areas. Includes placing raw materials in proper bin locations at Warehouse #2 & #3.
• Responsible for recording bin locations in DS90.
• Assist Warehouse Supervisor in maintaining paperwork and executing PO receipts and Non-PO receipts.
• Assist Shipping with the delivery of non-stock items to appropriate personnel or areas.
• Assist the Warehouse Supervisor with the loading and unloading of freight.
• Directly responsible for the return of raw materials from Blending and Packaging to appropriate warehouse for re-binning and re-stock.
• Report any maintenance issues to the Warehouse Supervisor.
• Responsible for any and all documentation of transfers of materials.
• Responsible for upkeep of warehouse facilities and machinery used at warehouse. Duties will be assigned by Warehouse Supervisor. These duties include but are not limited to the following: sweep Warehouse 2, 3, empty trash containers; empty cardboard dumpster; dust and mop as needed.
• Assist Warehouse Supervisor with stocking and restocking of incoming raws (new or returned). This will include weight verification and/or counts, and documenting said weight/counts. Paperwork will be turned over to Warehouse Supervisor.
• Share responsibility of daily forklift checks, including batteries and maintenance and record keeping of this activity. Notify Warehouse Supervisor with any problems involving forklift.
• Directly responsible for weight verifications/counts requested by the Warehouse Supervisor.
• Directly responsible for requisitioning materials to fill incoming/outgoing orders (picks) for packaging.
• Directly responsible for weekly counts including but not limited to a capsule count, box and bottle count, and finished product count at warehouse 2 and 3.
• Will assist with Year-End Inventory.
• Conduct daily cycle counts and turns reports over to the Warehouse Supervisor.
• Responsible for staging of outgoing orders (picks) for transport.
• Other duties may be assigned by the Warehouse Supervisor.
JOB PROFILE
Education
• Minimum – High School Diploma or GED required.
Experience
Required
• Class E Driver License with clean driving record.
• Must be able to lift up to 70 pounds and move up to 2500 pounds with the appropriate equipment.
• Regular required to sit, stand, use hands & fingers, push & pull, stoop, kneel and crouch.
• Able to operate Fork lift.
Preferred
• Class E or CDL license
• Working knowledge of Microsoft Office Products
• Attention to detail
• Good communicator, self- Motivated and works well with others.
Key Responsibilities
• Drive a Box Truck, load and unload pallets and materials.
• Manual Dexterity
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
NATURE & SCOPE
The technical manager’s primary functions are to oversee, develop and validate new methods for routine use,
maintain instrumentation, provide technical guidance to staff and customers. Training staff on advanced instrumentation operation for the accurate method transfer to the quality control operations for a 3rd party testing lab. Duties will also include working with management in the evaluation of method development costs and on-going operational costs of running methods for routine testing where cost/benefit can be considered as methods are added to the lab.
MAJOR ACCOUNTABILITIES
The responsibilities of the Associate Chemist include; but are not limited to, the following: The functions below are to be performed in accordance with all applicable FDA, OSHA, EPA, and ISO standards and regulations.
Responsibilities
• Provide technical advice regarding the following to include, but not be limited to: audits, methodologies, method development, instrumentation, and associated capabilities related to these areas.
• Develop, validate, and implement advanced testing methodologies for instrumentation including HPLC, LC MS/MS, GC/MS, GC/FID, ICP, etc. and continuously improve methods as technology advances.
• Develop, implement, and train staff with advanced laboratory instrumentation methods, operation, maintenance and calibration for equipment including HPLC, LC MS/MS, GC/MS, GC/FID, ICP or other chemistry instumentation.
• Advise on capabilities and assist on quoting projects using advanced equipment methods as needed for customers to submit samples for 3rd party contract chemistry testing.
• Direct work, conduct performance appraisals, reward and/or discipline employees, address complaints and resolve problems.
• Offer thorough equipment, reagent, supply lists, etc. to include what is needed for each method development project so accurate costs can be determined for return on investment decisions.
• Review and release test results to customers to include a detailed technical explanation when applicable.
• Respond to customer requests, inquiries, and complaints and perform investigations when required.
• Design and perform special projects for internal and external customers.
• Advise on and review sample submissions for business team to verify in house method capabilities or recommend outsource testing if testing specifications are below our internal equipment limit of quantitation.
• Research compendia and be able to perform method transfers and /or method development activities following internal SOPs and comply with ISO, FDA, and TGA and other regulatory requirements.
• Author and/or revise general methods needed for the implementation and transfer of the method to the QC department of our 3rd party testing lab following the proper documentation practices required.
• Coordinate the proper maintenance, repair, calibration and operation of instrumentation following all ISO, FDA or other regulatory guidelines.
• Develop, implement and continuously improve the systems, procedures and record-keeping necessary for the organized and efficient receipt of samples for in-house chemistry testing.
• Develop, implement, and control the systems, procedures and record-keeping necessary for the organized and efficient reporting, peer-review, and archiving of laboratory testing & calibration data.
• Oversee the accuracy of test records and per-review analytical and calibration work performed as required for regulatory and ISO compliance.
• Troubleshoot anomalous results generated by the laboratory. Perform testing in support of OOS investigations.
• Maintain the safe and correct use and disposal of laboratory chemicals, solvents, etc., following all federal, state and local guidelines using GMP, GLP and other safe laboratory practices.
• Perform other roles and responsibilities per the Quality Manual.
JOB PROFILE
Education
• Bachelor of Science in Chemistry, Biochemistry or related field and at least five years of laboratory experience or equivalent combination of education and experience. Previous pharmaceutical, supplement or food testing experience preferred. Experience
Required
• Previous laboratory experience
• Basic laboratory skills (e.g. pipetting, weighing, dilutions, etc.)
• Proficient mathematical skills
Specific skills
• Demonstrate expertise and proficiency with advanced analytical techniques and state-of-the-art laboratory instrumentation including HPLC, LC/MS and other laboratory equipment.
• Be able to read, analyze, interpret, and author testing methods and standard operating procedures.
• Be able to work independently, and to interact with scientific peers in an effective manner.
• Be willing to work extended hours, weekends and holidays when needed.
• The position requires extensive standing. The employee is regularly required to walk, sit, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 50 pounds.
NATURE & SCOPE
Assistant Chemist/Microbiologist will perform, under supervision of the Laboratory Supervisor: chemical, microbiological, and physical testing of samples submitted to the laboratory. A successful candidate will be expected to maintain accurate and legible laboratory notebooks and perform testing in accordance with applicable SOP’s and with FDA, OSHA, EPA, and ISO standards and regulations.
MAJOR ACCOUNTABILITIES
The responsibilities of the Assistant Chemist/Microbiologist include, but are not limited to, the following:
General Responsibilities
• Local travel (between sites): Occasional (< 25%)
• Out of state travel: None
Work Responsibilities:
• Perform the receipt, compositing, and organization of samples submitted to SORA Labs. Perform sampling in a GMP environment.
• Perform and report the assigned testing of samples submitted to the laboratory.
• Perform testing in support of OOS investigations.
• Perform and report the routine maintenance and calibration of equipment and instrumentation.
• Record and peer-review analytical and calibration work performed as required for GMP and laboratory accountability.
• Organize and maintain the necessary chemical and reagent stocks. Maintain the laboratory facilities in a clean and organized manner.
• Properly handle and dispose of all hazardous waste generated during routine function.
• Perform duties in accordance with FDA, OSHA, EPA, and ISO standards and regulations.
JOB PROFILE
Education
• Minimum – Bachelor of Science degree in Chemistry, Biochemistry, Biology, or another related field.
• This position requires 0 to 3 years of experience.
Experience
Required
• Possess expertise and proficiency with analytical laboratory glassware, equipment, and instrumentation.
• Be able to read, analyse, and interpret methods and standard operating procedures.
• Be able to use aseptic technique when required.
• Be able to work independently in an organized and reliable manner.
• Be willing to work extended hours, weekends, and holidays when needed.
Specific skills
• This position requires extensive standing. The employee is regularly required to walk, sit, and reach with hands and arms. May occasionally lift and/or move up to 50 pounds.
• Strong attention to detail
• Ability to follow written protocols
• Ability to work in a fast paced environment
Key Responsibilities
• Perform chemical, microbiological, and physical testing of samples submitted to the laboratory.
SUMMARY: The Senior Microbiologist oversees the microbiological testing of samples submitted to the laboratory. The primary functions are to oversee routine microbiological analyses, develop new methods for routine use, and ensure the facilities and processes adhere to GMP and ISO guidelines. The Senior Microbiologist trains and supervises the Microbiologists.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Management retains the right to add to or change the duties of the position at anytime. The functions below are to be performed in accordance with all applicable FDA, OSHA, EPA, and ISO standards and regulations.
Train and supervise the daily activities of the Microbiologists. Manage the training schedule matrix for the Microbiology lab.
Develop, implement and continuously improve the systems, procedures and record-keeping necessary for the organized and efficient receipt of samples for microbiological testing.
Develop, validate, and continuously improve microbiological sample specifications and testing methodologies.
Oversee the assigned testing of samples submitted to the laboratory. Render dispositions (in-specification or out-of-specification) based on results.
Troubleshoot anomalous results generated by the microbiology laboratory. Perform testing in support of OOS investigations.
Develop and implement advanced microbiological laboratory instrumentation maintenance and calibrations programs.
Develop, implement and control the systems, procedures and record-keeping necessary for the organized and efficient reporting, peer-review, and archiving of laboratory testing & calibration data.
Guarantee the safe and correct use, sterilization and disposal of laboratory reagents, media, samples, etc., and maintain any state and Federal license necessary for the possession of testing and/or research chemicals.
Participate in the environmental monitoring of manufacturing areas, equipment and utensils as contracted by SORA customers.
Develop and validate manufacturing environmental monitoring programs, including cleaning validation studies, as contracted by SORA customers.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess expertise and proficiency with microbiological equipment and techniques. The handling of pathogenic materials is required.
Be able to read, analyze, interpret and author testing methods, standard operating procedures, and study protocols.
Be able to work independently, and to interact with scientific peers in an effective manner.
Be willing to work extended hours, weekends and holidays when needed.
The position requires extensive standing. The employee is regularly required to walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
EDUCATION and/or EXPERIENCE: Bachelor’s degree in Microbiology with 3 or more years of pertinent laboratory experience. Previous supervisory experience a plus.
WORK ENVIRONMENT: Work is carried out in an analytical laboratory within a factory setting. There is considerable exposure to raw materials and chemical reagents. Personal Protective Equipment such as lab coats, gloves, hair nets, safety glasses and respirators must be worn as defined by safety policy.
TRAINING REQUIRED: per SORA SOP# 52-152-010
Nature & Scope
The Quality Assurance Specialist provides direct Quality support to Production. The Quality Assurance Specialist, with guidance from the Quality Assurance Supervisor, ensures product / process quality and performs activities to review batch record documentation, facilitate the release of product to the marketplace, and ensures proper control of material through maintenance of the Ross system. The Quality Assurance Specialist also performs process document / log book audits for accuracy and completeness and works closely with Planning, Materials Management, and Production in a team environment to ensure timely review and documentation is done right the first time. He or she provides generalist quality support directly to the production floor, to include oversight for adherence to cGMPs, right-first-time completion of production GMP documentation, and effective investigation of deviations. Additionally, the Quality Assurance Specialist performs routine GMP walk through inspections of the shop floor to ensure compliance with cGMPs and regulatory requirements.
Major Accountabilities
The Quality Assurance Specialist will become knowledgeable in Federal and other regulatory agency requirements and cGMPs to assure that all areas are in compliance, and will train on and gain competency in activities to facilitate release of product. Specific responsibilities include but are not limited to the following:
• Perform document control activities including, but not limited, issuing master manufacturing records, review and approving batch records and work instructions, ensuring logs and records are appropriately completed and maintained, and scanning, filing and maintaining all records as required.
• Review lab analysis reports for the approval of raw materials, in process products, and finished goods, alerting the Quality department of any deviations from specifications.
• Collaborates with Planning, Operations and Technology organizations to ensure batches and raw materials are ready for release by appropriate due dates.
• Assists in sending samples to the laboratory or other testing facilities.
• Completes required Ross transactions to release raw materials, works in process, and finished goods in Ross.
• Completes, reviews and sends release records to Quality Assurance or other interested parties.
• Performs 100% audit of process documents / log books to ensure completeness and accuracy.
• Prioritizes document review to ensure alignment with product release due dates.
• Maintains any tracking databases and logs associated with review, release and metrics.
• Provides coaching and mentoring of manufacturing supervisors and operators completing documentation.
• Coordinates with Production to discuss, resolve, and eliminate documentation observations.
• Performs cGMP walk through inspections to ensure compliance with cGMPs and regulatory requirements.
• Ensures proper identification of release status and control of materials through maintenance of quarantines in Ross and through physical tagging of material as required.
• Assists with training of incoming personnel and ensures compliance with departmental procedures.
• Collaborates with team members in the identification and implementation of continuous improvement initiatives and action plans.
• Collaborates with team members to investigate deviations on production floor during shift.
• Works with necessary groups to resolve outstanding issues with process documents / log books, cGMP walk through inspection observations and quarantine, management.
• Assist Production, Maintenance, Quality and engineering to develop, write, review and train on Standard Operating Procedures and Policies, Work Instructions, and Forms.
• Other duties as assigned.
Job Profile
Education
• Minimum – High School Diploma.
Experience
• Preferred two years as a quality inspector or technician in a manufacturing environment
• Experience working in an FDA regulated environment
• Experience in Federal and State Food Safety Regulations including HACCP and GFSI
• Experience with food safety and defense programs
Specific skills
• Ability to take initiative to maintain confidentiality, to meet deadlines, and to work in a team environment
• Strong leadership skills
• Must have the ability to assess situation and develop a solution
• Must have good attention to detail
• Must have the ability to adjust to changing work demands and priorities in a fast paced environment
• Effective communication and report writing skills; legible handwriting required
• Experience with Microsoft Office products with an emphasis on Excel
• Strong analytical experience
• Ability to learn new technologies quickly
• Results driven, strong work ethic
• Strong organizational and time management skills
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to lift up to 75 pounds
• Ability to perform a standing job for a full shift
• Must be able to walk, bend, kneel, stoop, climb, reach and grasp for varying periods of time
• Ability to differentiate subtle variances in color
• Ability to drive a forklift
• Ability to wear a respirator and hearing protection
• Ability to work flexible schedules including nights and weekends
• Fluent in English required, bilingual (Spanish) preferred
• Must possess a valid US driver’s license.
